3 Messages
Need customer support to file complaint and get resolution
I have been given the run around from your chat agents, your telephone agents and your in store customer service reps, I need to speak with someone directly at a supervisor level to file a complaint and get a resolution on my account
XfinityJohnG
Official Employee
•
1.7K Messages
8 months ago
Thank you for reaching out to our team here @user_1zg8iu. That is certainly not the experience we would like you to have, and I will be happy to escalate any issue from here for you. Could you send me a direct message with the full name and complete address for your service?
3
0