Visitor
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2 Messages
Need Comcast Utility Box mooved off my property to easement
Im installing aa pool and the Comcast Utility Box is located on my property where the pool will be installed. Need it moved. There is no utility easement on my property
Visitor
•
2 Messages
Im installing aa pool and the Comcast Utility Box is located on my property where the pool will be installed. Need it moved. There is no utility easement on my property
XfinityTonya
Official Employee
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27 Messages
35 minutes ago
Good morning @user_x3d1jy,
Thank you for reaching out to us here on Xfinity Forums! How exciting that you’re getting a pool! I completely understand wanting to make sure the Xfinity pedestal is relocated, so it doesn’t interfere with your plans. I’d be happy to look into this and see what options we have to help.
To take a closer look and determine the next steps for relocating the pedestal, we’ll need to move the conversation to a Direct Message, so we can securely access your account and property details.
Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation" (pencil and paper) icon
• In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
How to: Direct messaging within the forum | Xfinity Community Forum
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