Visitor
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1 Message
Need Coax Wiring
I need a crew that can fish my coax line because I don’t have an outlet inside my home. They’ve sent multiple technicians who can’t seem to locate the coax line and all of them have stated that I need new underground wiring I need help because it’s been very frustrating chatting with agents and they’re saying there sending the right crew but each time it’s the wrong help I haven’t had internet since I’ve started this account and it’s frustrating
XfinityJohnG
Official Employee
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2.8K Messages
2 hours ago
Thank you for reaching out here. I will be happy to look into that line issue from here for you. Can you send me a direct message with the full name and complete address for that service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
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