Visitor
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1 Message
Need cabled burried
The cable orange cable is sticking out of the ground and needs to be nurtured. Can you send someone to do that please? In the back of my property. You have address on file. Large orange cable is not burried properly and is hazard for tripping in the back property next to my back patio.
XfinityJon
Official Employee
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1.2K Messages
3 hours ago
Good afternoon Taniafun007. You have reached the right team, and I will be happy to assist you further. In order for me to look into this, I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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