Visitor
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2 Messages
Need Cable Removed From Old Power Pole
We bought a new property and a power pole needs to be removed, but the Xfinity cable is still on the pole. How do we get this removed successfully?
Visitor
•
2 Messages
We bought a new property and a power pole needs to be removed, but the Xfinity cable is still on the pole. How do we get this removed successfully?
CCDaniel
Problem Solver
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606 Messages
3 years ago
Congratulations on your new home. You're in the right place and it would be my pleasure to assist you with getting our line taken care of so the pole can be removed. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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