Visitor

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1 Message

Monday, August 24th, 2026 7:41 PM

Need cable buried

I have a temporary cable above ground from my front pedestal to my backyard to the back pedestal and has never been buried and been there for over a year I need that buried ASAP

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Expert

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120.2K Messages

1 hour ago

The concern is not "Home Security Rules And Automations" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.1K Messages

41 minutes ago

 

user_86c3bi Welcome to our community forum! Thank you for letting us know about the exposed cable, so we can open a ticket and have this buried properly. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
How to Send Us a Direct Message: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it. 

 

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