2 Messages
Need better rate
Ive received notification that Im getting faster speed, but im retired and what I really need is a better rate. I dont want a contract as I need to be able to escape
2 Messages
Ive received notification that Im getting faster speed, but im retired and what I really need is a better rate. I dont want a contract as I need to be able to escape
EG
Expert
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110.3K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.2K Messages
2 months ago
Thank you for reaching out @user_5v9k2i You've come to the right place. We always want our customers to get the best deal around. I also appreciate you wanting to stay with us as your service provider. Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look. Just make sure you are logged on to your account to see the promotions available for your account. You can also set up the services directly from the website. The best deals will be normally be ones with term agreements/contracts otherwise you would be paying more per month for our everyday pricing.
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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