Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

 

With that being said, I can absolutely understand how frustrating this situation must be. Rest assured that our team can help get your services reactivated. I work from home as well and would be pretty stressed as well if my internet was just disconnected early. Please send us you full name and address via the DM you've already started with us. We look forward to assisting you.