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1 Message

Wednesday, August 26th, 2026 7:43 PM

Need an agent

My tv in living room is giving me a NO SIGNAL message. How can I speak with a human

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Official Employee

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1.5K Messages

13 hours ago

Hi there user_4w8nm2 👋 We're all humans here in our community forums, so we're happy to help with your TV concerns and appreciate you dropping by! Whenever you see that NO SIGNAL message from your TV, it means that the HDMI inout is not receiving any video signal from it's outlet.

Try following these step to correct the issue:
- Ensure both the TV and X1 Box are plugged into working power outlets.
- Hand-tighten all cable connections.
- If using an HDMI cable, check that it’s connected to the correct ports on both the TV and the X1 Box.
- Turn on the TV and X1 Box.
- Set the TV to the correct input corresponding to the HDMI port used.

Please let us know if this works for you 👍

 

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