U

Monday, September 16th, 2024 4:45 PM

Closed

Need Alpha Electrical box moved

I currently have a property that has one of your Alpha electrical boxes installed on it. I need for that box to be moved or relocated over 10 or so feet, I have a new driveway going into the property right near where the box sits. So I’d like to have the box moved as to not have it too close to that driveway.

Official Employee

 • 

2.4K Messages

10 months ago

 

user_epblu9 Thanks for reaching out with your request to have our drop relocated so your new driveway doesn't get too close. I would be happy to put in the request to have that done for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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