Visitor

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1 Message

10/05/2026 12:32 PM

need a technician for a coax outlet installation

i setup my xfinity account and while i was setting everything up it only had an option for self installation. i chose that and my equipment is arriving today but the problem is that i need a technician to come and install a coax outlet into my home and set my internet up for me.

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Official Employee

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3.7K Messages

3 hours ago

 

jaredfalor Thanks for reaching out for help with setting up an install appointment to install an outlet for your home. I can certainly help with getting this scheduled for you. I'll need the account information for your order in DM to allow me to locate the account to set the appointment up for please. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start new conversation" (pencil and paper) icon

In the "To:" line, type "Xfinity Support"

As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic will replace the "To:" line.

Type your message in the text area near the bottom of the window.

Press Enter to send it.

How to direct message within Forums https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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