@user_95d7tq, I’m sorry you’re having trouble with the coaxial cable outlet. I understand you need a technician to come out and take a closer look. I would be happy to assist you. I just need a little more information. Are you getting any error messages on your TV screen, and what type of signal are you receiving intermittent, snowy, or tiling?
I’m getting nothing. I know exactly what the problem is, just don’t have the means to fix it. The cord that feeds into the coaxial outlet isn’t connected to the main line. I just need someone to split and connect
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XfinityCarolyn
Official Employee
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498 Messages
10 hours ago
@user_95d7tq, I’m sorry you’re having trouble with the coaxial cable outlet. I understand you need a technician to come out and take a closer look. I would be happy to assist you. I just need a little more information. Are you getting any error messages on your TV screen, and what type of signal are you receiving intermittent, snowy, or tiling?
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Again
Expert
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35.2K Messages
5 hours ago
@user_95d7tq
This is not Accessibility/disability related. Moved to Customer Service.
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