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EyEPrevail
1st Topic

2 Messages

Tuesday, October 1st, 2024 6:23 PM

Need A REAL PERSON TO TALK TO!

Having connection issues. Already did all the recommended troubleshooting. Just need a real person.

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2 months ago

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XfinityJosephA

Official Employee

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1.5K Messages

3 months ago

EyEPrevail when you have a moment send us a direct message. It sounds like the modem is offline. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

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user_26hhq3

1 Message

2 months ago

I want to switch to your service but need personal help as I am a senior and dont understand your web site

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XfinityAmandaB

Official Employee

 • 

1.7K Messages

 

user_26hhq3 We can help with setting up new services through messaging if you would like or you can call 1-800-Xfinity (1-800-934-6489) to get assistance over the phone with starting services. You can also stop into any of our Xfinity store locations as well for help in person.  Let me know if you would like assistance. 

 

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2 months ago

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