dajchop's profile

New Poster

 • 

3 Messages

Mon, Apr 19, 2021 2:31 PM

Need a pedestal moved for new construction

We are about to begin construction on a new home and the Comcast pedestal will be in the middle of the driveway.  Who do I contact about having the pedestal moved?

Responses

ComcastJoeTru

Official Employee

 • 

6.7K Messages

24 d ago

Hello dajchop. Thank you for creating a post on our Forum.I can assist with getting a ticket submitted to the proper team who can get this pedestal relocated. So that we can assist you, please send us a direct chat message and include your full name, complete home address, and primary contact phone number. To send the chat message, click on the chat icon at the top right of the page, and send to Xfinity Support.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

 • 

6.7K Messages

I appreciate your reply, dajchop. Please refrain from posting personal information in the public forums, as doing so is a violation of Xfinity Forum Guidelines, and  puts your personal information at risk.


Please send the information via private peer to peer direct chat.

 

Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon in the upper right of this page.
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here