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1 Message
10/24/2026 5:26 PM
I accidentally cut the data cord by the incoming feed box. I need a new one ASAP
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Expert
122.4K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
1.8K Messages
7 hours ago
@user_j49cv9 Thanks for posting and letting us know. What kind of cable was cut? Is it a data cable like an ethernet cable, or a coax line with a copper wire in it?
EG
Expert
•
122.4K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenny
Official Employee
•
1.8K Messages
7 hours ago
@user_j49cv9 Thanks for posting and letting us know. What kind of cable was cut? Is it a data cable like an ethernet cable, or a coax line with a copper wire in it?
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