Visitor

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1 Message

Monday, July 27th, 2026 4:46 PM

Need a new box

My cable won't come on not even the lights and it is keeping the rest of the cable in the house from connecting 

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Official Employee

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2.4K Messages

6 hours ago

Hello, @user_9fh6wt the quickest way to replace a cable box would be to visit an Xfinity store. You can locate and book an appointment using the following link. We can locate your account, work in a direct message and ship you one. If that works better. The average shipment time is about 3-5 days. 

 

 

https://www.xfinity.com/local/store-offers

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