Visitor
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5 Messages
Need a live agent. Now.
I’ve cleared both cache and cookies, tried chrome, and still can’t access xfinity assistant. It won’t load on either app or website. And I can’t reach a live representative on phone either as it’s just another bot. Going to switch and want to change/remove my plan but I can’t even reach live support!
user_x36xu1
Visitor
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5 Messages
6 hours ago
Not the only one. Support [Edited: "Language"]. Can’t reach a single live agent unless it’s through the xfinity assistant which doesn’t even work.
(edited)
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user_fwegqh
Visitor
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7 Messages
5 hours ago
I'm in the same boat! Trying to set up a payment arrangement because my account says my service will be disconnected today, 3/6 because I didn't make my payment on 3/4???? So there's only a 2 day grace period?
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XfinityJeffB
Official Employee
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83 Messages
5 hours ago
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!
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