Visitor
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1 Message
Need a different remote
My wife has arthritis and is having difficulty with the hard to push buttons on the x1 remote. Please send an X11 or a large button remote [Edit: Personal Identifiable Information]
Visitor
•
1 Message
My wife has arthritis and is having difficulty with the hard to push buttons on the x1 remote. Please send an X11 or a large button remote [Edit: Personal Identifiable Information]
XfinityMarcos
Official Employee
•
2.4K Messages
1 day ago
Hi user_g73t0q, I can help with your request, but we'll need to find your account first to get the remote you need. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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