Visitor
•
1 Message
Need a copy of my account profile
I just signed in and the information about when I started my account appears wrong. How do I get an accurate customer profile?
Visitor
•
1 Message
I just signed in and the information about when I started my account appears wrong. How do I get an accurate customer profile?
XfinityThomasC
Official Employee
•
3.3K Messages
3 hours ago
Hello, @user_79wszq To correct inaccurate profile information in My Account, follow these steps:
You will receive status updates via email regarding your request. For further assistance, you can visit the Online Support Center or use the Xfinity app for real-time support.
For more details see: https://www.xfinity.com/support/articles/correct-personal-information
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