Need a cable line activated

user_d4a026, Hi there! Thanks for taking the time out of your day to reach out. I can understand the concern with needing a technician to move the set-top box to another room. We are the right team of experts who can help with this over social media. To further assist, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.