Ne construction

@user_ymdrh7 - Typically the builder of the subdivision would reach out to the Electrical and other utilities and the local service providers (Fiber, Cable, Phone) to request for new service to be build out, I would start with them.

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hey @user_ymdrh7 thank you for reaching out to our Xfinity Forums for help with serviceability in your new construction! We would love to bring service out to your home. To get started, please send us a direct message with your full name and service address. 

To send a direct message: 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it