New Poster
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2 Messages
Name on Account
Hi, I would like to add my husband's name to our account. It is causing problems proving residency without his name on the bills and statements.
Thanks!
New Poster
•
2 Messages
Hi, I would like to add my husband's name to our account. It is causing problems proving residency without his name on the bills and statements.
Thanks!
Again
Expert
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31.9K Messages
5 years ago
Unfortunately that isn't possible. Read the explanation here.
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XfinityJonathan
Official Employee
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839 Messages
5 years ago
Also, per the question on your other duplicate post that was removed, if you'd like to change your name to your legal and not nickname, you can fill out this document
https://secure.xfinity.com/anon.comcastonline2/support/help/faqs/account/AccountChangeRequestForm_4-22-20.pdf
and bring it to an Xfinity store, and they can have your name updated. Please bring photo ID and proof of residency.
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