Visitor
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1 Message
name change
Hi! How do I change my name in my account? Recently got married so I need to change my name. Thank you!
Visitor
•
1 Message
Hi! How do I change my name in my account? Recently got married so I need to change my name. Thank you!
XfinityJustinC
Official Employee
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2.5K Messages
5 hours ago
Hello, @user_44ytbm thank you for reaching out over Xfinity Forums. Congratulations on recently getting married, I know it must be an exciting time! If you haven't already gone, I hope you have a wonderful honeymoon. You've contacted the right place for assistance and want to go over the couple options for the name change request.
There is a self-help option where you can contact the team directly that processes these types of account updates, I found this helpful article that has more information and the hyperlink to fill out the requested information under the "What to do" section: https://www.xfinity.com/support/articles/account-ownership-change
The other option is I can open a ticket for the same team to assist, I'll just need to gather some information to get that submitted. If going this route we will move to a direct message to ensure were not sharing sensitive information here in our public conversation.
Please let me know which option works best for you, I look forward to hearing back from you.
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