The concern is not "Home Networking" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello, @user_odjt54 thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, I can get a ticket submitted for the name change request. I'm glad our awesome Forum expert @EG was able to move the post and bring this to my attention. I'll need to gather some information we don't want here in our public conversation to continue.
Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
EG
Expert
•
115.9K Messages
6 hours ago
The concern is not "Home Networking" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
•
2K Messages
6 hours ago
Hello, @user_odjt54 thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, I can get a ticket submitted for the name change request. I'm glad our awesome Forum expert @EG was able to move the post and bring this to my attention. I'll need to gather some information we don't want here in our public conversation to continue.
Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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