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2 Messages
Sunday, May 31st, 2026 10:31 AM
How do I send a direct message and to who for name change documents?
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Expert
118.2K Messages
13 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_7qzi5a Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
Official Employee
3.3K Messages
Hi there, @user_7qzi5a Thank you for taking the time to reach out to us! I hope you're having a fantastic weekend! Are you wanting to change the ownership of the account?
EG
Expert
•
118.2K Messages
13 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_7qzi5a Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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XfinityRichard
Official Employee
•
3.3K Messages
13 hours ago
Hi there, @user_7qzi5a Thank you for taking the time to reach out to us! I hope you're having a fantastic weekend! Are you wanting to change the ownership of the account?
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