This post is solely for the purpose of being able to access the Direct message feature.
Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM. Also note, if you do send one without being asked to do so, it could possibly be ignored.
Please post your issue in public in the proper forum so that it can be addressed either by other customers or by an Official Employee.
Can you tell us about the issue you're having? We can't really help until you post publicly about it.
If you have engaged an Official Employee through Xfinity Support you most likely have bumped another customer waiting to be helped. Please read our Guidelines and the Acceptable Use Policy.
Again
Expert
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33.4K Messages
6 hours ago
@user_096ouz
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Again
Expert
•
33.4K Messages
6 hours ago
@user_096ouz
Can you tell us about the issue you're having? We can't really help until you post publicly about it.
If you have engaged an Official Employee through Xfinity Support you most likely have bumped another customer waiting to be helped. Please read our Guidelines and the Acceptable Use Policy.
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0