Hello @user_rmria5 . Sorry to hear the remote is giving you issues. Could you please provide a little more details of specifcally what you are trying to do on the remote that is not working? Are you able to watch your TV service at all? Any of the buttons on the remote working?
XfinityMatthew
Official Employee
•
148 Messages
22 days ago
Hello @user_rmria5 . Sorry to hear the remote is giving you issues. Could you please provide a little more details of specifcally what you are trying to do on the remote that is not working? Are you able to watch your TV service at all? Any of the buttons on the remote working?
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