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My Xfinity Pedestal Box fried again
Hi,
Last year during a major thunderstorm lightning struck in our neighborhood and fried the Xfinity’s Cisco FST in the Xfinity Pedestal box at the street that goes to my house. Our box was still working then but nothing else was fixing it. When we had a tech come out and look at it they determined that was the reason.
well yesterday there was some really bad storms earlier in the day but after it had cleared up and it was clear sky’s there was a power surge in our area. Our Xfinity gateway is doing all of the same things like last year. We did all the same troubleshooting tips and same outcome where we are still without wifi. I believe based off of the same things that happened last year that the same thing may have happened again due to the power surge.
i believe my home’s Xfinity pedestal’s Cisco FST is fried again. I submitted a ticket to have a tech come out to troubleshoot why my WiFi isn’t working but they won’t be out until 8/21 and I will be without internet for 1 week 4 days by then and I work from home.
please help. I attached pictures of the Xfinity pedestal on my front yard/law near the street and the Cisco FST that’s in it.



XfinityPaula
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12 hours ago
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