My wifi modem hasn’t showed up yet where is it its been 5 days already

my modem still hasn’t been shipped i ordered it on the 9th its the 14th now where us my package!

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user_f90b41

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2 Messages

4 years ago

I ordered a modem on the 9th its the 5th and i still haven’t gotten my modem from where is my wifi!

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XfinityAlfonso

Official Employee

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2.6K Messages

Hello @user_f90b41 We're so sorry to hear that your equipment has not yet arrived! Have you been able to log in to Xfinity My Account to check the status of your order?

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4 years ago

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Customer Service

user_f90b41

My wifi modem hasn’t showed up yet where is it its been 5 days already

user_f90b41

XfinityAlfonso

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