Chensley3248's profile

New Poster


1 Message

Tue, Dec 22, 2020 12:00 PM

my wifi isn't connecting

Hi i just joined xfinity and got the flex and I have hooked it all up and it turns on but its not giving me internet or connecting to anything but shows when I go to wifi?



Diamond Problem Solver


25.9K Messages

6 m ago

Flex is a cable box? Is that what you are having trouble with? Your post is not clear

Official Employee


6.7K Messages

6 m ago

Hello Chensley3248. Thank you for visiting and posting on our Forum. Please provide a bit more information about your Xfinity Flex / WiFi issue. We can offer best support if we can access your account to review your subscription. Please send me a private message and include your full name and service address so I can assist you. To send me a private message: click my username (ComcastJoeTru) to view my profile, then click the link that says "Send a message" and there you can compose a private message. 

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