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Monday, August 17th, 2026 1:15 AM

My why isn't my wife wife passworking?I paid for it , I have a recei

When I put my credentials in, it does not work, it says.'no active passes found

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Official Employee

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488 Messages

3 hours ago

Thanks for taking the time to post on our Xfinity Community Forums, @user_dquyr8. Are you having issues with your NOW WiFi Pass? If so, all support for NOW services goes through our NOW Support Center and the Xfinity Assistant. Let me know how that helps.

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