Visitor
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1 Message
My Visa card expired but I still have a balance on it
Hi,
A Comcast business debit card was issued to me which has a $19 unused balance on it and it has expired today. I called the card company and they suggested that Comcast can issue a new card with the balance amount. Can you please advice on how to get a new card so that the balance doesn’t get wasted?
Latoque
Expert
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29.3K Messages
11 months ago
Moved from Email forum
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XfinityKimberlyB
Official Employee
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692 Messages
11 months ago
Thank you for reaching out to me. I do appreciate your time and patience.
Will you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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