1 Message

Tuesday, March 1st, 2022 7:46 AM


My Visa card expired but I still have a balance on it


A Comcast business debit card was issued to me which has a $19 unused balance on it and it has expired today. I called the card company and they suggested that Comcast can issue a new card with the balance amount. Can you please advice on how to get a new card so that the balance doesn’t get wasted? 




29.3K Messages

11 months ago

Moved from Email forum

Official Employee


692 Messages

11 months ago

Thank you for reaching out to me. I do appreciate your time and patience.

Will you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

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