Academy10's profile

Frequent Visitor

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7 Messages

Friday, March 21st, 2025 5:56 PM

My tv screen is stuck on the guide

The only buttons that work on my remote are on/off/volume 

Problem Solver

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679 Messages

2 months ago

Check the remote batteries, make sure the remote is pointing at the TV sensor.

Official Employee

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1.7K Messages

2 months ago

Hello @Academy10, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Please check out Remote control buttons don't work — Troubleshooting for more help. 

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