My time in Xfinity [Edit]

Several of weeks ago this company that provides customer disservice, started adding fiber in my community. One of the places they worked on was in my tree lawn and sidewalk. They not just made a mess but removed part of a square of concrete and back-filled it with blacktop that they did not compress or smooth out. They did not block this area off resulting in a safety issue for children, the sight impaired and the disabled. Also, to avoid this area, people using the sidewalk ended up messing up my non-easement landscaping. When I tried to report this by chat and/or by phone , the usual suspects from India and the Philippines could not help me. They scheduled a tech visit to my house. The tech did not show up. When I went back on chat to advise them that the tech did not come, they rescheduled the appointment for the next day and then suddenly the chat and internet were disrupted. I realized that they had reset my gateway. The conflict took down my Crestron full house automation. It took me several hours to get things back in working order. The next day, the tech also did not show up. This time I called on the phone to complain. They told me the tech called and did not get an answer so cancelled the visit. I checked all phone logs and no call was ever received.  While on the call, when I told them there was no record of a call suddenly my phone and internet went down and I realized that the same thing had happened and again I had to spend several hours getting my systems back. The next day, I stopped off at an XFinity corporate store and they scheduled a corporate tech to come check things out. The next morning a few very small orange cones appeared on the blacktop. Of course, a third party tech instead of an XFinity employee showed up and all he did was take some pictures and sent them to his "supervisor" who was supposed to call me. Still waiting for the call and no action has been taken to repair the mess that was created even though a crew was supposed to be here during the past week to complete the job. The wind has blown the small unweighted cones all around the area. I have been lied to by multiple customer service reps and feel that they maliciously altered settings in my router twice.