Greetings, @user_p22nmd! Thank you for choosing Xfinity and for joining us here on the Xfinity Forums. Great question! If you sign up for Peacock through your Xfinity X1 or Xfinity Flex TV Box, you’ll be billed by Xfinity, and you can manage your Peacock subscription plan through your TV Box. This includes viewing, upgrading, downgrading, or canceling your subscription.
If you signed up for Peacock directly with Peacock, you’ll be billed by Peacock and can use your existing credentials to log in on X1 or Flex. However, you’ll need to visit peacocktv.com to manage your subscription.
If your Peacock subscription is billed by Xfinity, you can check the details of your subscription. Here is how:
1) Go to Settings on your Xfinity X1 TV Box or Xfinity Flex streaming TV Box. 2) Go to the Apps & Subscription menu
If you’re billed by Xfinity for your Peacock subscription, you’ll see:
- The recurring price. - The renewal date. - Options to manage or cancel your service.
XfinityThomasA
Official Employee
•
2.4K Messages
1 year ago
Greetings, @user_p22nmd! Thank you for choosing Xfinity and for joining us here on the Xfinity Forums. Great question! If you sign up for Peacock through your Xfinity X1 or Xfinity Flex TV Box, you’ll be billed by Xfinity, and you can manage your Peacock subscription plan through your TV Box. This includes viewing, upgrading, downgrading, or canceling your subscription.
If you signed up for Peacock directly with Peacock, you’ll be billed by Peacock and can use your existing credentials to log in on X1 or Flex. However, you’ll need to visit peacocktv.com to manage your subscription.
If your Peacock subscription is billed by Xfinity, you can check the details of your subscription. Here is how:
1) Go to Settings on your Xfinity X1 TV Box or Xfinity Flex streaming TV Box.
2) Go to the Apps & Subscription menu
If you’re billed by Xfinity for your Peacock subscription, you’ll see:
- The recurring price.
- The renewal date.
- Options to manage or cancel your service.
I hope this info helps!
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