Visitor
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1 Message
My services are disconnected
I just made a $29 and change payment now I have no internet through ancient I was speaking with did not know what she was doing and I am very upset!!!?
Visitor
•
1 Message
I just made a $29 and change payment now I have no internet through ancient I was speaking with did not know what she was doing and I am very upset!!!?
XfinityRichard
Official Employee
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3.3K Messages
6 hours ago
Hi there, @user_57s051 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the experience you had. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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