Visitor

 • 

1 Message

09/05/2026 12:51 PM

My service is off but my roommate wanting service in his name

My service is off

and my roommate would

like to get the service in his name 

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Selected Oldest First

Expert

 • 

121.1K Messages

12 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

5K Messages

12 days ago

Hi user_bvgd7e! We appreciate you reaching out to our Xfinity Forum regarding this service concern. My team is here to help and would be more than happy to assist you in getting your roommate set up with service. To assist you with this, please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” (upper right corner of this page)
 • Click the “Start new conversation" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

 

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