Visitor
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31 Messages
My service is back up and don't need a technician
My internet connection was down for an hour last night and four hours this morning.
I drove into an Xfinity store because "no internet" means no phone, either.
I got home, and service was restored. I need to waive off the service call.
How?




EG
Expert
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118.7K Messages
20 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmandaB
Official Employee
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3.2K Messages
20 hours ago
[Edited: Link]
(edited)
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