Frequent Visitor
•
10 Messages
My Rewards membership changed from Diamond to Gold?
I know I was a Diamond member as recently as August 23rd based on emails and notices that I received. Lately, I noticed my membership is only showing as Gold. I have not changed any services or moved recently. I read that a system change caused this for many members. Is there a way that my Diamond can be restored?




billbillw
Frequent Visitor
•
10 Messages
2 hours ago
Could an Xfinity Customer Service Rep please help me sort this out?
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