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Visitor

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4 Messages

Thursday, May 8th, 2025 11:29 PM

My remote quit working

My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!

Official Employee

 • 

1.4K Messages

23 hours ago

 

user_i190fp What happens when you tried to unpair/pair method? 

 

Visitor

 • 

4 Messages

23 hours ago

Hello? What do i do next to reconnect?

Visitor

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4 Messages

Is anyone there? Am i still talking with somebody?

Official Employee

 • 

1.4K Messages

 

user_i190fp Please use this link https://www.xfinity.com/support/articles/programming-your-xfinity-remote as it will show you how to pair your remote. It also includes a video tutorial as well. Let us know if this works. 

 

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