Good evening @user_06eud2, and thank you for reaching out on our Forums, we appreciate it. It sounds like you are having some issues with your remote. No problem, our team can help. Can you tell us a bit more about what your remote is doing? Are you experiencing any error codes on your screen when utilizing your remote?
XfinityAlyssaA
Official Employee
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2.3K Messages
3 hours ago
Good evening @user_06eud2, and thank you for reaching out on our Forums, we appreciate it. It sounds like you are having some issues with your remote. No problem, our team can help. Can you tell us a bit more about what your remote is doing? Are you experiencing any error codes on your screen when utilizing your remote?
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Again
Expert
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33.4K Messages
47 minutes ago
@user_06eud2
Did you check the batteries?
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