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1 Message
My promo package
My promo ends 11/25/2020. I want to stay with what I have...no new equipment, etc. The cost is $169.08. What will be the new cost? 174.08? Please advise
New Poster
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1 Message
My promo ends 11/25/2020. I want to stay with what I have...no new equipment, etc. The cost is $169.08. What will be the new cost? 174.08? Please advise
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ComcastChe
Official Employee
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6.1K Messages
6 m ago
Hi @Kan50,
Thank you for using the Xfinity Forum to get help renewing your package. That's a great rate. I can help by reviewing your account to see if we have the same package and monthly price available. Sometimes, our promotions expire and may no longer be available. If that is the case, we can discuss similar packages with a comparable monthly rate. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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