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user_a1f5wc
1st Topic

Visitor

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1 Message

Monday, September 1st, 2025

My Peacock subscription is not activating

Hello, I recently upgraded to an Internet package with a free peacock subscription. When I go to the activation landing page, it says I’m not eligible all of a sudden. Can you help me activate it?

Question

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Updated 

3 days ago

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EG

Expert

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113K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBrianH

Official Employee

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1.6K Messages

3 days ago

 

user_a1f5wc Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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