user_6ofwq1 Thank you so much for reaching out to us here today to let us know you are having touble with your remote, I can help! You can find instructions for programming your Xfinity remote control at hte following link https://www.xfinity.com/support/articles/programming-your-xfinity-remote. Please let me know if the process does not resolve the issue.
XfinityBrianH
Official Employee
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