U

Thursday, August 24th, 2023 4:15 AM

Closed

My new home address is recognized as a business address.

Hello. I'm trying to setup a move to a new address. Actually it is a right next unit.

But when entering the new address to setup the move Xfinity says that the new address is a business address.

Expert

 • 

110.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.9K Messages

2 years ago

Hello @user_f19633

Typically, in this situation there might be two variations of the address. Do you see it saying home office or an abbreviated version of that when you are searching? Excited to help you get this all sorted out. 

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