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Saturday, October 21st, 2023 5:16 AM

Closed

My new address says it's a business and it's a Residential

The new studio apartment that I've leased has it listed as a business address when I try to move my plan over there. It's clearly residential and I'd like to just get the same plan I have now and move addresses.

Official Employee

 • 

3.2K Messages

2 years ago

Hello, I would love to assist in seeing about getting services to your home for you @user_ba3jp8  We may need to submit a serviceability request for you to make sure we can get your location set up for residential services. 

 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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