My line was finally buried after 9 months and now I can't get anyone @xfinity to hook it up
I have been trying since July to get the line to my house buried as it was connected "temporarily" over my neighbors driveway. It was finally buried last month and then I was told that I needed to contact a different department to get the new buried line connected and the old aerial line moved. I have called twice and been told that the item has been "resolved" and "closed". What is wrong with you people how come it is so difficult to actually get someone to help? How can I get my new line connected and the old one removed from my neighbors driveway? No way it should take this long.