user_7634a4 I’m sorry your landline isn’t working. We’d be happy to look into this with you. First, we’ll want to check whether phone service is currently included on your account and make sure the equipment is set up correctly. Are you currently subscribed to Xfinity Voice, and is your landline phone connected directly to your Xfinity modem or gateway?
XfinityDilary
Official Employee
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1 hour ago
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