@Shamyia1219 Thanks so much for taking the time to reach out to us regarding your kit. I very much appreciate your patience and greatly apologize for the delay in our response. I would love to get to the bottom of the delay in shipment for you. Can you please reach out through private message with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3qpIbLA
CCMichelle
Problem Solver
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788 Messages
4 years ago
@Shamyia1219 Thanks so much for taking the time to reach out to us regarding your kit. I very much appreciate your patience and greatly apologize for the delay in our response. I would love to get to the bottom of the delay in shipment for you. Can you please reach out through private message with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3qpIbLA
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Again
Expert
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31.9K Messages
4 years ago
@Shamyia1219 To send @ComcastMichele a Private Message click on her name and then on Send a message.
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