Visitor

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1 Message

09/23/2026 1:29 AM

My internet

I just moved here thought I could set up myself. But has a weird special piece I dont know what to do. Need help or someone to come and set up for me

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Expert

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121.5K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.8K Messages

3 days ago

@user_spx3h7 I can help you with your internet activation. 

I have a link to share that includes information on what's included in your self installation kit for your internet. https://www.xfinity.com/support/articles/what-is-included-in-an-xfinity-self-install-kit 

Here's a second link with that includes installation instructions and guides.

https://www.xfinity.com/support/articles/how-to-install-your-self-install-kit-devices 

Can you describe the piece you're referring to?

 

(edited)

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